How to Reach Us
Got a question? Need help picking the perfect mug? Just want to say hi? We’re all ears (and mugs).
Whether it’s about an order, a product, or a custom mug idea you’ve been dreaming up, the Muguz team is here to help. We do our best to reply as quickly as possible.
📧 Email us: hello@muguz.com
❓Support Hours: Monday – Friday 9:00 AM – 5:00 PM EST (excluding public holidays)
Orders & Products
Got a question about your order or one of our mugs? Whether you’re checking on delivery, need help with sizing or care instructions, or spotted something you’re curious about, we’ve got you covered.
Pop your order number in your message (if you have one) and we’ll jump straight in to help.
Custom & Bulk Mugs
Planning an event, gifting clients, or need mugs in bulk? From personalised designs and branded mugs to special occasions and one-of-a-kind ideas, we love bringing custom projects to life.
Tell us what you have in mind—quantities, designs, timelines—and we’ll guide you through options.
Got Feedback?
We’re always looking to improve (and we genuinely love hearing from you).
If you’ve got feedback, suggestions, or just want to tell us how much you’re enjoying your Muguz mug, send it our way. Your input helps shape what we do next.
Contact Form
Got a question or just want to chat?